Shipping Policy

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

2. Shipping Time

Estimated delivery times:

United States: 7–15 business days

Europe: 7–15 business days

Canada & Australia: 7–18 business days

Other countries: 10–20 business days

Shipping times may vary depending on customs clearance, weather conditions, or carrier delays.

3. Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking updates to appear.

4. Shipping Fees

Shipping fees are calculated at checkout depending on destination and shipping method.

We may occasionally offer free shipping promotions.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or lost packages caused by incorrect addresses submitted during checkout.

6. Lost or Delayed Packages

If your package is significantly delayed or lost, please contact us at support@aireino.com and we will assist you as quickly as possible.

7. Customs & Import Taxes

International customers may be responsible for customs duties or import taxes required by their country.